Zenthos
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Privacy Policy

Last updated: February 28, 2025

Zenthos is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and what your rights are. We keep this information straightforward — no unnecessary legal complexity.

Data Collection

What We Collect

We collect information you provide directly — such as your name, email address, and the content of messages you send through our contact form. We also collect certain technical data automatically, including your IP address, browser type, pages visited, and time spent on the site. This is gathered through cookies and standard web analytics tools.

How We Collect It

Data is collected through contact form submissions, cookies placed on your browser during your visit, and third-party analytics services that help us understand how our website performs. We do not purchase data from third-party data brokers.

Legal Basis for Processing

We process your personal data based on your consent (for cookies and marketing), on the performance of a contract (when you engage our services), and on our legitimate interest in operating and improving our business. You can withdraw consent at any time.

Data Retention

Contact form submissions are retained for up to 24 months to allow us to follow up on inquiries. Analytics data is retained in anonymized form for up to 26 months. You may request deletion of your data at any time by reaching out to us.

How We Use Your Data

Responding to Inquiries

When you submit a contact form, we use your name and email to respond to your message. We do not add you to any mailing lists without your explicit consent.

Improving the Website

Analytics data helps us understand which parts of the site are useful and where improvements can be made. This data is processed in aggregate and not tied to individual identities.

Third-Party Sharing

We do not sell personal data. We may share limited data with analytics platforms and email infrastructure providers strictly for the purposes described above. All third-party processors are bound by data processing agreements.

Marketing Communications

We do not send unsolicited marketing messages. If you have previously consented to receive communications from us, you can opt out at any time by contacting us directly.

Data Protection Measures

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using TLS. We do not transmit personal data over unencrypted channels.

Access Controls

Access to personal data is restricted to personnel who need it to fulfill their responsibilities. Access is logged and reviewed regularly.

Breach Notification

In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities within 72 hours of becoming aware of the incident.

Data Minimization

We collect only what is necessary for the stated purposes. We do not retain personal data beyond the periods specified in this policy.

Your Rights

Right to Access
You have the right to request a copy of the personal data we hold about you. We will respond to access requests within 30 days.
Right to Rectification and Erasure
If the data we hold is inaccurate, you can request a correction. You can also ask us to delete your personal data if there is no longer a lawful basis for us to retain it.
Right to Data Portability
Where technically feasible, you can request your personal data in a structured, machine-readable format for transfer to another provider.
Right to Object to Processing
You may object to the processing of your data where we rely on legitimate interests. We will assess your objection and respond accordingly.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.